FAQ

Frequently Asked Questions (FAQ) – The Biltong Shop

1. How long will biltong last once opened?

A: Once opened, biltong will continue to dry rather than spoil. If kept in the fridge, after about 5 days it will be much drier but still safe to eat – though it might be a bit tougher. Some customers enjoy it extra-dry and use it in recipes like salads, cheese twists, or scrambled eggs.

2. How do I use my Biltong Points

A: You need to be logged in to use your Biltong points. You can either select from the recommended coupons or enter the coupon code manually in the box in the cart or checkout view. Below is the cart view.

3. How do I clear cookies and cache? Clearing your browser’s cookies and cache can help resolve issues like slow loading times, login problems, or outdated pages. Follow the steps below based on your browser:

Google Chrome:

  1. Open Chrome and click the three-dot menu in the top-right corner.
  2. Select Settings > Privacy and Security.
  3. Click Clear browsing data.
  4. Choose Cookies and other site data and Cached images and files.
  5. Select the desired time range (e.g., “All time” for a full reset).
  6. Click Clear data.

Mozilla Firefox:

  1. Open Firefox and click the three-line menu in the top-right corner.
  2. Go to Settings > Privacy & Security.
  3. Scroll to Cookies and Site Data and click Clear Data.
  4. Check Cookies and Site Data and Cached Web Content.
  5. Click Clear.

Microsoft Edge:

  1. Open Edge and click the three-dot menu in the top-right corner.
  2. Select Settings > Privacy, search, and services.
  3. Under Clear browsing data, click Choose what to clear.
  4. Select Cookies and other site data and Cached images and files.
  5. Click Clear now.

Safari (Mac):

  1. Open Safari and click Safari in the menu bar.
  2. Select Preferences > Privacy.
  3. Click Manage Website Data and then Remove All.
  4. Go to History in the menu and click Clear History.
  5. Select All history and confirm.

If you experience any further issues, feel free to contact The Biltong Shop support team for assistance!